What we collect
We collect product and cart selections, the order reference, contact details, public business information, customer-action links, opening hours, branding instructions and logo files where required. A configured cart may be saved before payment so the information can be connected to the resulting order. We do not ask for or store card numbers, security codes or online banking credentials.
Why we use it
TapRank uses this information to match a submission to an order, contact the purchaser, prepare the hosted page and stand, verify customer destinations, fulfil and dispatch the product, and provide related support or requested page updates.
Payment verification
Sending setup details or returning from checkout does not prove payment. Square sends TapRank an order identifier and payment status so a configured order can be matched and confirmed before production. Payment information collected by Square is handled separately under Square’s own privacy terms.
Storage and access
Setup records and optional branding files are stored using Supabase. Access is limited to authorised TapRank operations and technical service providers that need it to operate the service. The public website does not receive TapRank’s privileged database credentials, and submitted logos are stored privately.
What may become public
Only information intended for the customer-facing TapRank page, such as the business name, approved logo, address, opening hours and selected links, may be published. Private order-contact details are not published unless they were separately supplied as public business contact details.
How long we keep it
Operational setup records are kept while the connected TapRank page is active and are normally deleted or anonymised within 24 months after that service ends, unless they are still needed for support, dispute handling or a legal record-keeping obligation. Branding files that are no longer required are removed sooner where practical.
Website measurement
TapRank uses Meta Pixel for page views and storefront interactions, including product selections and clicks through to Square checkout. A purchase event is recorded only after TapRank receives verified payment confirmation from Square. These events help us understand advertising and the purchase journey. The events do not include your order setup fields, order reference, contact details or payment information. We also use Vercel Web Analytics to understand website traffic.
Your choices
You can ask TapRank to explain, correct or delete information it holds about you, subject to any legal reason it must be retained. You can also tell TapRank that a business detail or destination must not be published.
Contact TapRank
For privacy questions or information requests, email Info@taprank.co.uk or call +44 7576 564780.